Billing cycles are always monthly, regardless of delivery frequency.
Refills are delivered every two months (AromaHex) or every three months (AromaSlim).
Subscription
Aroma Trace Club.
Designed for those who seek continuous, exclusive scenting. With our subscription, you'll receive refills for your device delivered straight to your space.
How does it work?
Enjoy a renewed atmosphere without worries and transform your home with a unique scent at every moment.
1
Choose the fragrance that suits you best from any of the refills for your AromaHex or AromaSlim device.
2
Select the Subscription option; if you choose AromaHex you will receive your recharge every two months, and if you choose AromaSlim you will receive it every three months.
3
Get an instant 20% discount on every refill. You'll see it applied at checkout.
FAQs
Is there a minimum subscription period?
60 days for AromaHex refills or diffuser.
90 days for AromaSlim refills or diffuser.
Can I cancel or pause my subscription?
You can cancel or pause your subscription using the Stripe link you received in your email when you first subscribed. If you need help, you can contact us and we’ll handle it for you.
When will I receive my refills?
How often will my subscription be charged?
Billing cycles are always monthly, independently of delivery frequency.
Is the Subscription only available for AromaHex and AromaSlim Lite?
Yes, for now it is only available for AromaHex and AromaSlim Lite.
Can I return my refills?
If the product you received is not the one you selected at checkout, visit the returns portal to request an exchange. If you purchased the wrong item by mistake, you can request a replacement as long as the product has not been opened.
What does the subscription include?
It includes a 20% discount on your refills, plus bimonthly or quarterly delivery depending on your device.
Secure payments
We protect your transactions with encryption technology advanced.
Satisfaction guarantee
If you are not satisfied with your purchase, we offer returns without complications.
24/7 customer care
Our team is available at any moment to help you.
